How do I get the 20% student discount?
We offer students a 20% discount on stall rental bookings and extensions (4 weeks +).
All you need to do to take advantage of this offer is bring a valid student ID along to the store you want to sell at, and we'll process the booking (and 20% discount!) in-store.
Note: this offer is not valid in combination with any other stall rental discounts or promotions.
Can I choose a stall?
Unfortunately not. It is the system that chooses which stand is available on the day you start up. This is to ensure that we are always as fully booked as possible.In addition, you must be aware that the stand you are first assigned to in the system can be changed until the day you start.
What if I can't find one of my items on my stand?
Since we get a lot of customers through the store in one day, it sometimes happens that they put the goods back on the wrong stands. We regularly tidy up the store and clean up the stands, and therefore your goods usually naturally find their way back to their place again.
If this does not happen, you are very welcome to send us an email on info@recircle.nz and make us aware of it, and can look for the goods. Keep in mind that we can have more than 50,000 items in stock at any time, so it may take us a little time to locate your item.
If the item doesn't show up, it may have been stolen without us seeing it. We therefore always recommend that you set add an alarm on your items that you can't risk losing. Re:Circle can't legally insure your goods and we can't take any responsibility for lost or broken items. This is done through your own contents insurance - and it is therefore an insurance matter between you and your insurance company.
If theft is noticed, it will be investigated more closely through our surveillance. If we discover items being stolen, it is reported to the police.
If the item doesn't show up, it may have been stolen without us seeing it. We therefore always recommend that you set add an alarm on your items that you can't risk losing. Re:Circle can't legally insure your goods and we can't take any responsibility for lost or broken items. This is done through your own contents insurance - and it is therefore an insurance matter between you and your insurance company.
If theft is noticed, it will be investigated more closely through our surveillance. If we discover items being stolen, it is reported to the police.
Can I collect my price tags early?
What if my sales have stopped?
We are always ready to provide guidance on optimal stand setup.
Reach out to the staff in store right away and we will be ready to take a look at your stand for suggestions for improvement.
Reach out to the staff in store right away and we will be ready to take a look at your stand for suggestions for improvement.
SOME IDEas of things you could do yourself:
Consider whether your prices are set too highA rule of thumb is to set the prices for your goods as follows: Items from medium-priced brands or goods from more expensive brands with visible wear and tear: 60% of the new price. Items from expensive brands with minimal visible wear and tear: 40% of the new price.
Set up your stall seasonallySummer : e.g. dresses, shirts, skirtsWinter : e.g. jackets, trousers, boots.
Curate your stall for visual appealColour coordinate the stand, place larger items at the top of the stand to catch the eye and make sure the stand is neat and tidy.
Market your standOn Re:Circle channels, we do our best to market the store in general, so that it attracts customers for a wonderful shopping experience and a destination to spend time searching for goods they love.
You can highlight your stand and increase sales by visiting the store and creating stories items from your stand. Remember to mention your price and stand number. Remember to tag us and we'll share on our profile.
You can highlight your stand and increase sales by visiting the store and creating stories items from your stand. Remember to mention your price and stand number. Remember to tag us and we'll share on our profile.
Where do I enter my items?
You do this during the booking on your 'My Re:Circle' profile.
You go to the menu then 'bookings' -> Select the booking you need -> Press add item. If you have any questions or problems, you are always more than welcome to contact the store, and we will advise and guide you the best we can.Please send us an email at info@recircle.nz. Please include a screenshot if this relates to use of the system under 'My Re:Circle'.
You go to the menu then 'bookings' -> Select the booking you need -> Press add item. If you have any questions or problems, you are always more than welcome to contact the store, and we will advise and guide you the best we can.Please send us an email at info@recircle.nz. Please include a screenshot if this relates to use of the system under 'My Re:Circle'.
You can easily pick up tags and strips before your booking starts, but the labels for your items can only be printed on the day you start as they will need to have your stand number printed on them.
How far in advance do I need to extend my stall?
We recommend that you extend at least a week in advance, however, the sooner the better.
In some cases, there may well be extra high demand for stands in the shop, and here you have to extend even earlier. Keep an eye on our Facebook or Instagram page to see any updates about stands being sold out.
Can I put a discount on my stall?
Yes you can - you can discount all items on your stand by 25%, 50%, or 75%
You request this on 'My Re:Circle' under bookings -> Select your stand -> Press Discount -> Select how much discount you would like to offer.
The shop will then receive a reminder that you have requested discounting the items on your standYou can of course also contact the shop directly :)
You request this on 'My Re:Circle' under bookings -> Select your stand -> Press Discount -> Select how much discount you would like to offer.
The shop will then receive a reminder that you have requested discounting the items on your standYou can of course also contact the shop directly :)
Can I discount individual items on my stall?
Sorry, no.
When a discount id added to your items on the stand, it is on all the items belonging to that stand number. The only way to change this is by changing individual prices on your items, either by in or decreasing your price on those items.
When a discount id added to your items on the stand, it is on all the items belonging to that stand number. The only way to change this is by changing individual prices on your items, either by in or decreasing your price on those items.